Access and Privacy

If you are looking to access personal information regarding yourself, you must complete the form and send a copy of the form, a copy of your government issued photo ID AND a ‘selfie’ of you holding your ID for verification purposes. You may also attend a district office with your completed form and have an officer at the front counter verify your ID on the form. They will then forward the verified form to our office. Once we have received your completed form and verified identification, processing of your request will begin.

If you are accessing personal information of another individual other than yourself, you must also provide written proof of authorization (ie. signed consent, guardianship, power of attorney, executorship, etc.). Once we receive your completed form along with the authorization processing of your request will begin.

Accessing general information requires a $25.00 initial fee. Payment can be made over the phone by contacting 403-428-8484, via cheque or money order made out to the Calgary Police Service, or by visiting the front counter at Calgary Police Headquarters at the West Winds Campus at 5111 – 47 Street N.E. Once we receive your completed access request form and payment we will begin to process your payment. Please ensure that your contact information on the form is up do date so we can reach you during the day. Please also indicate on your form if a message can be left. It the message is not verified to you, a message will not be left.

Completed request forms along with the required documentation can be submitted by:

• Email: access@calgarypolice.ca
• Mail: Calgary Police Service Access & Privacy Section
  Mail Code 640
  5111 – 47 St. N.E.
  Calgary, AB  T3J 3R2

*Please note that processing of your request will not begin until we have received all required information from you.

Currently our office is experiencing a large backlog in requests. We are currently implementing measures to address this backlog as quickly as we can.

Due to the higher-than-normal volume of access requests and phone calls, there may be a delay in responding to you. Once you have submitted your request to us, we will process it in the order that it was received. An acknowledgement letter will be sent to you once the request has been opened, or we will contact you should additional information be required.

Should you have any additional questions, please contact our office at 403-428-8484. When leaving a voicemail, please advise if we can leave a message on your phone.

Note: our call back number to you will show as a private number.