Traffic and Collision Reporting

There are several ways to report traffic concerns and collisions.

Call 911 if:

• It’s an emergency (e.g. serious-injury collision)
• The incident is happening now (e.g. you are witnessing an impaired driver)
• Anyone is in immediate danger (e.g. road rage incidents)

If you have witnessed a traffic violation and can identify the violator (e.g. you have a licence plate number) but it is not an emergency, call 403-266-1234.

You can complete an online Traffic Service Request (TSR) to report an ongoing or persistent traffic concern related to:

• Speeding
• School or playground zones
• Trucks/commercial vehicles
• Pedestrian safety issues
• Intersection safety issues
• Motorcycle issues
• Illegal turns

You can submit a request to 311 if your concern relates to:

• City of Calgary infrastructure concerns (e.g. speed bumps, crosswalk signals, traffic lights)
• Signage
• Temporary barriers or barricades
• Traffic calming
• Transit

Illegally parked vehicles are a bylaw infraction. Contact Calgary Parking at 403-537-7000, ext. 3 to report the offending vehicles. 

Although exempt from some common driving laws (such as distracted driving), officers are still required to drive safely and remain accountable for their actions.

If you believe an officer is driving unsafely, you may file a complaint with the Police Review Commission.

A collision occurs when a motor vehicle contacts another object (vehicle, pedestrian, cyclist, structure, etc.).  Download a printable collision checklist to keep in your vehicle.

You must report a collision to police if:

• Anyone is injured
• Damage exceeds $5,000
• You are the victim of a hit and run

There are three ways to report a collision.

1. Call 911 or 403-266-1234
   • This applies to collisions where:
     • Someone is injured
     • A vehicle is not drivable
2. Report at a district office
   • This applies to collisions where:
     • There are no injuries
     • All vehicles are drivable
   • Bring with you:
     • Driver’s licence
     • Vehicle registration
     • Proof of insurance
     • Information from the other driver(s)
3. Use Report My Collision online
   • This applies to non-injury collisions involving:
     • Single-vehicle (e.g. your vehicle hit an animal, hit an object or ran off the road)
     • Two-vehicle collisions (two drivers only) (e.g. rear-end, backing/ back-up, sideswipe (same direction), and right angle (T-bone). All other types of two-vehicle collisions are not supported at this time).
     • Parked vehicle hit-and-run collisions (where no witness information or any supporting evidence is available).

Under Section 69 of the Alberta Traffic Safety Act, drivers involved in a collision must stay and make the scene safe. If there are no injuries, move vehicles out of traffic before exchanging information.

Anyone involved in a collision is required by law to provide information regardless of fault. If someone refuses to provide you with their details after a collision, contact the Calgary Police Service.

If the person is impaired or aggressive, call 911. Otherwise, call 403-266-1234. Make detailed notes of the person and the vehicle involved and take photos if safe to do so.

If someone hits you and leaves, try to gather:

• Licence plate
• Vehicle description
• Driver description
• Direction of travel

Do not follow the vehicle. Pull over safely and contact police.

• Leave a note if the incident is an unattended motor vehicle or property damage.
• For serious incidents, call 911 or contact Crime Stoppers

Collision stickers are required when the damage exceeds $5,000. Collisions stickers are not required when damage was caused by vandalism.

An "A-Form" is a standard form across Alberta for the reporting of vehicle collisions. You will receive a copy of the top portion of the form for your own records. The rest of the form is used by the province to statistically gather information involving collisions. 

Insurance companies may require:

• Police file number
• Brief description of the incident
• Photos of the scene

To receive a copy of your collision report:

• Visit ecollision.gov.ab.ca. You will need the police file number (on your witness statement)
• Visit any district office with your driver/witness statement, and government-issued photo ID

• Stay physically and mentally alert
• Avoid distractions
• Allow for plenty of space to stop
• Watch the vehicles ahead of you
• Know your route
• If you need to make a turn or take an exit, be in the appropriate lane prior to the intersection or interchange.
• Reduce speed in poor conditions