Break & Enter - Residence / Commercial
Police dispatch required 403-266-1234
- Entry to residence/attached garage/business (includes attempted entry)
Construction Site Theft
- Property/Materials taken without permission from a construction site.
Lost / Stolen Federal ID
District office attendance required
- Passport
- Work Visa
- Citizenship Card
- Permanent Resident card
- Immigration Papers
- Money or cheques from a Government Agency
Lost / Stolen License Plates
- Vehicle licence plates unlawfully removed or misplaced
Lost / Stolen Prescription Drugs
- Medically prescribed substances unlawfully taken or lost
Retail Theft - Shoplifting
- Merchandise stolen from retail business
- Includes merchandise stolen motivated by hate
Stolen / Recovered Vehicles
- Incidents involving a motor vehicle taken without consent
Stolen Property for Sale Online
- Stolen property for sale on Kijiji, Facebook, etc.
Theft of Property
- Theft of mail
- Theft of credit card (includes subsequent use)
- Construction Site Theft
- Any of the above thefts motivated by hate
Frequently Asked Questions
Theft of Property
Immediate Steps
Q: What should I do if my stolen property may be covered by insurance?
A: Contact your insurance provider and provide them with your police file number. The insurer may require proof of ownership, photographs, receipts, or replacement value information.
Q: What if I find additional information after submitting my report?
A: Keep the file number and contact CPS with any additional information such as serial numbers, suspect information, CCTV footage, or recovered property.
Q: Should I report serial numbers?
A: Yes. Serial numbers significantly increase the chance of identifying and returning recovered property.
Lost Property
Immediate Steps
Q: What should I do if I lost my wallet?
A: Contact your financial institutions immediately to cancel or monitor debit and credit cards.
Q: What if government-issued identification was lost?
A: Contact the appropriate issuing agencies to replace the identification as soon as possible.
Q: Should I contact Equifax and TransUnion if identification was lost?
A: Yes. Stolen identification can be used to fraudulently obtain credit, loans, cell phone accounts, or other financial products. Contacting both credit bureaus allows you to place fraud alerts on your credit files. [equifax.ca], [stepstojustice.ca]
Q: What if I later find my lost property?
A: No further action may be required, but you may wish to notify CPS so the occurrence can be updated.
Break and Enter (Non-Residential)
Immediate Steps
Q: What should I do about damaged locks or doors?
A: Contact a locksmith, contractor, or building maintenance provider as soon as practical to secure the property.
Q: Should I make a list of missing items?
A: Yes. Create an inventory including serial numbers, descriptions, and estimated values.
Q: What about video surveillance?
A: Download and preserve footage promptly as many systems automatically overwrite recordings.
Q: Should I contact my insurance company?
A: Yes. Commercial or property insurance carriers may require a police file number.
Construction Site Theft
Immediate Steps
Q: What information will help the investigation?
A: Serial numbers, asset tags, inventory records, photographs, equipment identifiers, and GPS tracking information.
Q: Should I notify the project owner or insurer?
A: Yes. Many commercial insurance policies require prompt notification.
Q: What if equipment contains GPS tracking?
A: Preserve any tracking information and provide it to police.
General Questions (Applicable to All Online Reports)
Q: When will I hear from police?
A: Not all reports require investigator contact. Reports are reviewed and assessed based on investigative opportunities, evidence, and public safety considerations.
Q: What is my file number used for?
A: Your file number can be used for insurance claims, banking investigations, credit bureau notifications, property replacement processes, and future communication with CPS.
Q: Can I add information after submitting a report?
A: Yes. Reference your file number whenever providing additional information.
Q: How can I improve the chances of my property being identified?
A: Provide serial numbers, unique identifiers, photographs, receipts, registration information, and proof of ownership whenever possible.